Instructions get lost
A critical instruction given on a call is hard to find when an issue comes up later.
CareChannel
AI-powered case coordination for your care team
Completely AI-powered. Built for care teams. From consultation to action items, reports and patient history, automatically.
Care happens across many people. The record rarely does.
A single case passes through doctors, nurses, technicians and management. Instructions get lost in calls and chats, and nobody sees the whole picture.
Tasks go unassigned
Follow-ups agreed in conversation depend on someone remembering to write them down.
Leadership works blind
Management hears about problems after the fact, not while a case is still open.
One app for the whole care team
Messages, case channels, tasks and a doctor dashboard, on mobile and web. Everyone sees the same case.
How it works
One case, one channel, nothing lost
Open a case
A doctor opens a secure channel for the case and adds the care team. Patients do not log in.
Talk it through
The team shares text, audio and video messages and holds meetings, in the language they are comfortable with.
Let AI capture it
CareChannel turns what was said into action items, tracked concerns, critical instructions, reports and patient history.
Everything a case needs, in one place
Each part of CareChannel exists to keep the care team aligned and leadership informed.
A secure space for every case
Doctors, nurses, technicians and management work in one channel. Critical instructions are pinned and kept.
Tasks created from what is said
When a doctor says what needs doing, CareChannel creates the task and assigns it to the right team member.
Concerns tracked until resolved
Anyone on the team can raise a concern. It stays visible until someone resolves it.
Reports and history, drafted for review
AI drafts reports and builds patient history from consultations and conversations. Clinicians review every draft.
Meetings and language, covered
Record audio and video meetings. Translation and local-language support work across text and audio.
Every case, at a glance
Leadership sees the status of every case, with control and clarity.
AI
Completely AI-powered, with clinicians in charge
AI listens to the conversation so people do not have to type it up. It assists clinicians and does not replace clinical judgment. Reports and history are drafts for clinician review.
What the team says
- DoctorPlease repeat the blood test before discharge.
- NurseThe patient mentioned feeling dizzy this morning.
- DoctorImportant: the patient must not be moved without a doctor present.
What CareChannel creates
- Action item
Repeat the blood test before discharge - Concern
Patient reports dizziness - Critical instruction
Do not move the patient without a doctor present - Report draft
Consultation summary ready for clinician review
Security and privacy
Confidential by design
Patient and client information is central to how CareChannel is built.
Documents stay in the cloud
Documents live in the cloud, not on individual phones.
No sharing between phones
Documents cannot be shared from one phone to another.
Care team only
Patients do not log in. The channel belongs to the care team.
Built to support DPDP compliance
Designed with the principles of India's Digital Personal Data Protection Act, 2023.
Built for the people who run care
Hospital managements, hospital chains, large clinics and medical-history services.
See who it's forSee how CareChannel fits your care team
Book a Demo and we will walk through a case from the first message to the final report.
Pricing is tailored to each organisation. Contact us for a tailored plan.